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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> layers

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layers - 3/10/2017 5:08:47 AM

lillyloo

Posts: 2
Joined: 3/10/2017
Status: offline

I have 3 layers on a black (shape) background. Two are text boxes, one is an image.
I've tried to "arrange" by bringing all to the front. The text boxes do NOT show up.
How do I make all these layers visible so I can print this?

Post #: 1

RE: layers - 3/10/2017 11:03:03 AM

JasonC

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline

What happens when you render your project as a JPG and a PDF? If it looks okay on both of those renderings, but not on a physical piece of paper, then your printer drivers may be out of date.

Just to get something out of the way, did you purchase this product from us as a download or did you buy the disc in the store? If you bought it in a store such as Staples, Office Max, etc you will need to update the product for a better experience.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to lillyloo)

Post #: 2

RE: layers - 3/10/2017 11:08:53 AM

lillyloo

Posts: 2
Joined: 3/10/2017
Status: offline

quote:

I have 3 layers on a black (shape) background. Two are text boxes, one is an image.
I've tried to "arrange" by bringing all to the front. The text boxes do NOT show up.
How do I make all these layers visible so I can print this?

The reply didn't answer the question (see above). And even if I save it as a JPG it still shows only the image, not the two text boxes (which I know are there). Where do I go from here?

(in reply to JasonC)

Post #: 3

RE: layers - 3/10/2017 11:21:40 AM

JasonC

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline

Could you send me your project file? I will send you an email in a moment through the forums email system requesting your project file.

I'll see if I can figure out what's going on with your project.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to lillyloo)

Post #: 4

RE: layers - 3/10/2017 4:19:24 PM

ellengard

Posts: 3253
Joined: 10/2/2006
Status: offline

You have to arrange the text boxes to the front or arrange the images to the back. In this program, you cannot flatten the layers.

(in reply to lillyloo)

Post #: 5

RE: layers - 3/10/2017 7:09:29 PM

ellengard

Posts: 3253
Joined: 10/2/2006
Status: offline

quote:

ORIGINAL: lillyloo
...even if I save it as a JPG it still shows only the image, not the two text boxes (which I know are there).

You have the image on the top layer, so your text boxes are covered up. Click the image, then arrange it to the back.

(in reply to lillyloo)

Post #: 6

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