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headline text issues

 
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headline text issues - 5/24/2017 9:22:13 AM   
a1astar

 

Posts: 1
Joined: 5/10/2017
Status: offline
Suddenly after using this feature many times, my headline disappears as soon as I change the font. The headline text box is still there, but empty. How do I fix this?
Post #: 1
RE: headline text issues - 5/24/2017 12:26:46 PM   
TMLFAN4LIFE


Posts: 1227
Joined: 12/14/2005
From: Hayward, CA
Status: offline
What version of the program are you running? If you are installing the program from a disk bought in the store, you will need a patch to update your program.

Otherwise what font are you using, and the font sizes?

How many times is many times?

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to a1astar)
Post #: 2
RE: headline text issues - 5/24/2017 12:32:28 PM   
TMLFAN4LIFE


Posts: 1227
Joined: 12/14/2005
From: Hayward, CA
Status: offline
I just created a headline on a blank project and changed the font and text about 15 times and did not see any behavior of the headline disappearing. If a technical issue is preventing you from using the functionality of the program in a correct manner, I'll need to address this through our technical support department. In just a minute or so, I'm going to send you an email through the forums email system to gather some additional information

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to a1astar)
Post #: 3
RE: headline text issues - 5/24/2017 3:41:17 PM   
TMLFAN4LIFE


Posts: 1227
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: a1astar

Suddenly after using this feature many times, my headline disappears as soon as I change the font. The headline text box is still there, but empty. How do I fix this?



Did some experimenting with the software again. Depending on how big the font is, if it's too big it goes off the grid. The same goes for rotating the headline.

_____________________________

Jason Carver
Community Support at Encore Software

Please note that the forums are for functionality support only. Enter in your web browser http://support.encore.com for technical support relating to errors and crashes.

(in reply to a1astar)
Post #: 4
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