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Using printmaster 2019

 
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Using printmaster 2019 - 11/8/2019 3:15:03 PM   
[email protected]

 

Posts: 1
Joined: 11/8/2019
Status: offline
I cannot get started using this program I click on the create and double click on the text box and try to enlarge the box to start typing but it comes up with the triangle and dot image I right click on it to edit and noting works

_____________________________

Denise Hennelly
Post #: 1
RE: Using printmaster 2019 - 11/8/2019 5:14:44 PM   
lindarobin


Posts: 746
Joined: 8/28/2004
Status: offline
Hi, Denise,

Are you working on a Ready-Made template or a Create-From-Scratch project? If a Ready-Made with an existing text box, double-click INSIDE the text box and immediately start typing and editing.

If adding a new text box, click the Add text icon, then click and drag on your project. As soon as you release the mouse, you can start typing.

Changing the size of the text box is done by dragging a corner. If you can't do what is described above, then you may be working on a corrupted project. Try with a different project. If you continue having the same problem, you may have a corrupted installation, and if so, I can direct you to a tech support article.

(in reply to [email protected])
Post #: 2
RE: Using printmaster 2019 - 11/11/2019 3:34:18 PM   
JasonC

 

Posts: 1622
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: [email protected]

I cannot get started using this program I click on the create and double click on the text box and try to enlarge the box to start typing but it comes up with the triangle and dot image I right click on it to edit and noting works



Denise, is it okay if I contact you through our support system through the email you registered when you logged into the forums? I would like to get more information on this behavior and help if I can.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to [email protected])
Post #: 3
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