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Multiple Issues

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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 6.0 >> Multiple Issues Page: [1]
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Multiple Issues - 12/2/2021 4:11:22 PM   


Posts: 1
Joined: 12/2/2021
Status: offline
I'm IT, I'm not the user of the software.

The user was having issues with the software being slow and not saving her changes. The biggest issues were not being able to print and when trying to print, the program would remove cell colors from a calendar.

I tried a few things to resolve the issue but to no avail. I then did a reinstall of the software and now it will not update. After doing a packet capture to see where it was trying to update from, it is getting a 301 access denied when the program tries to update.

I'm not sure how to 'fix' these issues for my user, but they probably won't be using it much longer.

Platform: Windows10
4core Intel CPU
8GB Ram
256 SSD HD
Post #: 1
RE: Multiple Issues - 12/2/2021 8:22:55 PM   

Posts: 947
Joined: 8/28/2004
Status: offline
I don't think visitors to this user-to-user support forum have the technical expertise to help you. Tech support for The Print Shop can be found here.

(in reply to VTPDJandrews)
Post #: 2
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