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printshop 6 update dies instantly

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 6.0 >> printshop 6 update dies instantly Page: [1]
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printshop 6 update dies instantly - 1/15/2022 9:36:28 AM   
SheilaS

 

Posts: 8
Joined: 9/15/2019
Status: offline
Printshop keeps working, but the update window dies instantly when it starts to run.
The instructions show a lightbulb etc., but that does not exist. Supposedly it will download??? "update.exe". It does not.
Under "help", there is a choice to update and this is what I chose, and a window opened up but upon using, died instantly.
Any ideas??? Is there a download that is "up to date" available???
Thanks
Post #: 1
RE: printshop 6 update dies instantly - 1/15/2022 4:20:22 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
As far as I know, there is no update which may explain why nothing downloads. I tried it, too. I'm running version 6.0.0.0. It's working fine.

(in reply to SheilaS)
Post #: 2
RE: printshop 6 update dies instantly - 1/16/2022 1:23:59 PM   
SheilaS

 

Posts: 8
Joined: 9/15/2019
Status: offline
Thanks!

(in reply to lindarobin)
Post #: 3
RE: printshop 6 update dies instantly - 1/16/2022 2:11:22 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline
.




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(in reply to SheilaS)
Post #: 4
RE: printshop 6 update dies instantly - 1/23/2022 7:32:31 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
We do release updates now and then to address performance and other feature updates that the program may have had issues with in the past. Recently, Google Chrome and other browsers may have blocked our download server and you would have to adjust your security settings in order to download the update. Of course, you can always contact us via email and we can send you the latest official build via email with proof of purchase.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to SheilaS)
Post #: 5
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