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All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2.0 & 2011 >> PM 2/PM 2011 General Functionality >> PM 2012 Platinum patch

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PM 2012 Platinum patch - 6/11/2013 6:59:07 AM    cyclechick   Posts: 1 Joined: 6/11/2013 Status: offline I have PM 2012 Platinum and cannot install it. It gives me an error message to go to printmasterpacks.com. However, there is no patch there to fix my version of PM on Windows 8. How do I get the patch to fix my PM? Post #: 1

RE: PM 2012 Platinum patch - 6/11/2013 11:11:50 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline There is no patch that I know of and I did not see one at the Knowledgebase. For installation problems, submit a tech support ticket here: http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2816 (in reply to cyclechick) Post #: 2

RE: PM 2012 Platinum patch - 6/20/2013 7:16:33 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: cyclechick I have PM 2012 Platinum and cannot install it. It gives me an error message to go to printmasterpacks.com. However, there is no patch there to fix my version of PM on Windows 8. How do I get the patch to fix my PM? How you install this program under Windows 8 is critical. I was able to install PM Platinum 2012 under Windows 8 through a new installation of Win 8 (Not keeping previous files or folders ) without any issues and the program worked fine. However if you upgrade to Windows 8 from another OS and choose to keep program files and other things intact it can cause a problem. Currently the products listed under Works with Windows 8 only work best when you do a clean install of Windows 8. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to cyclechick) Post #: 3

All Forums >> [Product Forums] >> [Productivity Software] >> PrintMaster 2.0 & 2011 >> PM 2/PM 2011 General Functionality >> PM 2012 Platinum patch

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