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All Forums >> [Product Forums] >> [Productivity Software] >> Print Shop Mac (Encore 2015) >> trying to print freezes Printshop on mac

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trying to print freezes Printshop on mac - 5/2/2017 1:25:17 PM    zam1290   Posts: 1 Joined: 5/2/2017 Status: offline New OS Sierra 10.12.4 freezes Printshop when I try to print project Printshop Encore for Mac. I then have to force quit the program to continue. The program (Version 1.0.2.234) is working perfectly. Post #: 1

RE: trying to print freezes Printshop on mac - 5/2/2017 2:46:15 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Does it freeze when you try to print from Print Shop every time, for every project? See if you can print a project that is just one simple clipart. If it prints OK, then I suspect your other project may be too large (many high resolution images) and complex (many edits and special effects) for your printer driver. When that is the case, saving a JPG version of your project, then printing the JPG, is a work-around solution. Or your printer driver just needs an update and/or reinstall. (in reply to zam1290) Post #: 2

RE: trying to print freezes Printshop on mac - 5/3/2017 12:19:50 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: zam1290 New OS Sierra 10.12.4 freezes Printshop when I try to print project Printshop Encore for Mac. I then have to force quit the program to continue. The program (Version 1.0.2.234) is working perfectly. I'm not aware of anything outstanding happening with Mac OS Sierra but I will let our developers know that there may be a possible issue with printing and Mac OS Sierra. More info to follow as I get it. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to zam1290) Post #: 3

All Forums >> [Product Forums] >> [Productivity Software] >> Print Shop Mac (Encore 2015) >> trying to print freezes Printshop on mac

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