Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

clip art not accessible thumbnails are yellow triangles with !

  		Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> clip art not accessible thumbnails are yellow triangles with ! Page: [1]
Login
Message << Older Topic   Newer Topic >>
clip art not accessible thumbnails are yellow triangles... - 1/2/2020 1:14:47 PM   
candydog

 

Posts: 5
Joined: 7/29/2008
Status: offline 		If I click on one of them to save I get "an error occurred while exporting the selected image"
if I try to edit one I get"unable to connect to the remote server no connection could be made because the target machine actively refused it 52.21.207.104.XX
if I try to double click I get "server response error"

so in order to troubleshoot I need to know where these thumbnails are stored, I'm guessing they are NOT on my local machine. any idea what is wrong? is the encore server down? my software is print shop 4.0 professional
Post #: 1
RE: clip art not accessible thumbnails are yellow trian... - 1/3/2020 8:36:36 PM   
lindarobin


Posts: 947
Joined: 8/28/2004
Status: offline 		Server must have been down temporarily. Looks like everything is working OK now.




Attachment (1)

(in reply to candydog)
Post #: 2
RE: clip art not accessible thumbnails are yellow trian... - 1/4/2020 8:58:10 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
quote:

ORIGINAL: candydog

If I click on one of them to save I get "an error occurred while exporting the selected image"
if I try to edit one I get"unable to connect to the remote server no connection could be made because the target machine actively refused it 52.21.207.104.XX
if I try to double click I get "server response error"

so in order to troubleshoot I need to know where these thumbnails are stored, I'm guessing they are NOT on my local machine. any idea what is wrong? is the encore server down? my software is print shop 4.0 professional



Sometimes we have temporary server outages but they get resolved very quick. We apologize for any inconvenience caused.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to candydog)
Post #: 3
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> clip art not accessible thumbnails are yellow triangles with ! Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.015