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Business Cards not printing right

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Business Cards not printing right Page: [1]
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Business Cards not printing right - 2/6/2013 5:19:06 PM   
rannson80

 

Posts: 3
Joined: 2/6/2013
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I have Print Shop 3.0 Professional. I am trying to print business cards that I've created with it, using avery business cards #8371. Every time I print them out, they are printing half way through the cards...once it printed one single card in the middle of the page. I have the paper stock and template settings right, as far as I know. Anyone have an idea of why they are not printing right?
Post #: 1
RE: Business Cards not printing right - 2/6/2013 6:16:37 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Check to make sure you have version 3.0.5 or 3.0.6. Earlier "unpatched" versions were very buggy.

Also check for the latest drivers for your printer.

If you have the latest drivers and v 3.0.5, please confirm.

(in reply to rannson80)
Post #: 2
RE: Business Cards not printing right - 2/6/2013 6:33:46 PM   
rannson80

 

Posts: 3
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I have print shop pro, version 3.0...is there a way to update the version?

Printer drivers are up to date.

EDIT....I just figured out how to update the program. I will let you know if this corrects the problem. Thank you!

< Message edited by rannson80 -- 2/6/2013 6:37:15 PM >

(in reply to ellengard)
Post #: 3
RE: Business Cards not printing right - 2/6/2013 6:39:11 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
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3.0 is too general. Click Help... Preferences... About and you will see the full version number.

(in reply to rannson80)
Post #: 4
RE: Business Cards not printing right - 2/6/2013 7:11:41 PM   
rannson80

 

Posts: 3
Joined: 2/6/2013
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my bad...its 3.0.6.0

(in reply to ellengard)
Post #: 5
RE: Business Cards not printing right - 2/6/2013 9:41:32 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
OK, so you have the latest version and the latest printer drivers. Perhaps the project is corrupt. We need to do a new business card project. Open one from the ready-made templates, then do a print preview. If the print preview shows that the cards will print all the way through, then you can start your project over and it should work.

If the print preview shows the print cut off, then likely your printer is not compatible with this program. If that is the case, I can give you a work around.

< Message edited by ellengard -- 2/6/2013 9:44:12 PM >

(in reply to rannson80)
Post #: 6
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