Encore Forums Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums  Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Printable Version

All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> Print Shop Deluxe version 21 Frozen

Page: [1]

Login Message << Older Topic   Newer Topic >>

Print Shop Deluxe version 21 Frozen - 7/12/2013 11:11:20 AM    Jen   Posts: 1 Joined: 7/12/2013 Status: offline When I go to open print shop deluxe version 21 it freezes at the splash screen. I have uninstalled it and followed the following instructions so far with no luck : Go to the control panel Go to add remove program select Microsoft .netframework 1.1 and remove Also if you have the Microsoft .netframework 1.1 Hotfix select that and click remove as well. Once both those are removed we can reinstall Microsoft .netframework from the Print Shop Install disc You can do this by: Insert the Print Shop Install disc Double Click on My computer Right Click on the Drive that contains the Print Shop Disc Left click the open option. Double click on the folder called Setup Double click on the file that’s called 1033DotNetfx This will reinstall the net framework on your computer and it should fix the issue you are having. HELP! It's driving me crazy and I just do not want to spend any more money on *%&T that fails to work properly. Any suggestions would be greatly appreciate. Thank you in advance for any and all help :) Post #: 1

RE: Print Shop Deluxe version 21 Frozen - 7/12/2013 9:00:32 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline There is one thread that addresses installing PS 21 on Windows 7. http://forums.encoreusa.com/tm.asp?m=37936 I don't think there is support for v21 anymore, as I couldn't find any tech articles relating to it. I do see this one for version 22. It may apply. http://support.encore.com/technicalsupport/kb.aspx?kb_id=535&product_id=2386 You can submit a tech support ticket and hope they can help with version 21, although the support ticket is for v23. http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2647 (in reply to Jen) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> Print Shop Deluxe version 21 Frozen

Page: [1]

New Messages No New Messages Hot Topic w/ New Messages Hot Topic w/o New Messages Locked w/ New Messages Locked w/o New Messages

Post New Thread  Reply to Message  Post New Poll  Submit Vote  Delete My Own Post  Delete My Own Thread  Rate Posts

Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.