JasonC
Posts: 1692
Joined: 12/14/2005 From: Hayward, CA Status: offline
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quote:
ORIGINAL: motron DELL Inspiron ONE I recently updated to Windows "10" & now my Printshop 3.0 Deluxe asks for "Key / Serial Number" I tried "Having trouble activating your product / How to find Serial Number, but I no longer have Box or any way to get Serial Number Authorization Request Code C367-14DF-5CFC-FB0C & never got a Activation Code, just an error that it "does not match this machine" . How do I find Serial Number or How do I get it "reactivated" THANK YOU DG While we don't support this product anymore, you may be able to log into your account on the website you purchased and get that info. See here for reauthorizing online: http://support.encore.com/technicalsupport/kb.aspx?kb_id=1458&product_id=2826 If that does not work. you can submit an order support request here: http://support.encore.com/ordersupport/order_support_frm.aspx This product is not supported on Windows 10. Call 1-800-395-0277 to learn more about a Windows 10 compatible version.
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Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com
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