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online graphics

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> online graphics Page: [1]
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online graphics - 4/6/2008 4:29:58 PM   
debgram

 

Posts: 2
Joined: 2/20/2006
Status: offline
I can't access the online content. I did what the troubleshooting said to do, I even shut down my firewall and still nothing. I'm using Printmaster 17 platinum




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RE: online graphics - 4/8/2008 7:57:12 PM   
debgram

 

Posts: 2
Joined: 2/20/2006
Status: offline
I uninstalled my firewall and installed a different one and now I can get the online content. For some reason the firewall I had with with internet security suite was blocking something, and I couldn't figure it out, I did everything listed to allow the content, it must have been some other kind of setting.

Thanks for your help.
Post #: 2
RE: online graphics - 4/8/2008 9:28:10 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
That's great that you can now get the online content, debgram,

And, Thanks a Lot for letting us know how you fixed the problem.

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RE: online graphics - 12/13/2009 6:18:06 PM   
robertbg

 

Posts: 1
Joined: 12/13/2009
Status: offline
I also can't access the online content. I was able to the last time I used the program (Printmaster 17 Platinum) but not today. I wonder if it is a result of a recent indows Vista download. My internet experience has otherwise not changed as far as I can tell. I have put the site 216.10.111.228 in as a trusted site on my firewall. I can't just uninstall my integrated protection (Kaspersky) for obvious reasons. Turning it off doesn't actually make any difference. Any other suggestions? Thanks.

(in reply to debgram)
Post #: 4
RE: online graphics - 12/13/2009 6:51:39 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi robertbg,

Please click on this link

Accessing Online Art Gallery Images

to a list of recommended solutions for accessing the online graphics.

And, you will want to make special note of Post #6, which says, "From time to time, the Broderbund server will go offline. When that happens, it will not be possible to access any online content. Try to access the online content another day."

< Message edited by Brandy redux -- 1/3/2010 2:36:00 PM >


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(in reply to robertbg)
Post #: 5
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