Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

PS 3.0: How to Contact Technical Support

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> PS 3.0: How to Contact Technical Support Page: [1]
Login
Message << Older Topic   Newer Topic >>
PS 3.0: How to Contact Technical Support - 8/25/2011 3:35:50 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
If you ever experience any Technical problems with PS 3.0 - related to installing/uninstalling, error messages or any other problems that are stopping you from running the program, please click on the appropriate link below to Submit a Question to Technical Support:

For Print Shop 3.0 Deluxe, please click on the link below

http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2826

For Print Shop 3.0 Professional, please click on the link below

http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2827

If, after clicking on 'Submit' on the 'Online Technical Support Request' web site, you receive an error message which says, "We're sorry, but U.S. laws do not allow us to record your information," that would indicate that your Anti-Virus software, your Internet Security suite or your Firewall might be blocking the process. So, it will be necessary for you to try again - but, only after temporarily disabling your Anti-Virus software, your Internet Security suite and your Firewall.

Please do keep in mind that questions which are submitted to Technical Support are ALWAYS answered in the order in which they are received. However, since Technical Support often experiences a serious backlog, you might not receive an answer for several days. Please DO NOT submit a 2nd or 3rd question - because this only increases the backlog.

And, please also keep in mind that Technical Support does not provide Functionality ('how-to' or 'how does it work') Support . So, functionality questions should always be posted on this forum.

Please click on the link below

http://support.encore.com/customerservice/refunds.aspx

to check out the Refund Policy - which applies even after the software is installed.

< Message edited by Brandy redux -- 3/18/2012 2:00:10 PM >


_____________________________

For More Help:
Click on the FAQ link at the top of this page
Then, click on the All FAQ's button on the next page

To contact me by email, please send your message to pine_97@yahoo.com
Post #: 1
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> PS 3.0: How to Contact Technical Support Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.016