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Printmaster Gold 18

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> Printmaster Gold 18 Page: [1]
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Printmaster Gold 18 - 5/17/2013 11:46:03 AM   
DD26

 

Posts: 2
Joined: 5/17/2013
Status: offline
Have had this program for years on my pc with windows xp. today it will not let me move a headline or text box by clicking and dragging. all other functions of program working.
Post #: 1
RE: Printmaster Gold 18 - 5/17/2013 2:08:29 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
On all projects or just this one?

(in reply to DD26)
Post #: 2
RE: Printmaster Gold 18 - 5/17/2013 4:24:57 PM   
DD26

 

Posts: 2
Joined: 5/17/2013
Status: offline
on all my projects in Printmaster...even older ones I have modified for years. I checked my mouse and it is not that.

(in reply to ellengard)
Post #: 3
RE: Printmaster Gold 18 - 5/17/2013 5:57:10 PM   
ellengard


Posts: 3253
Joined: 10/2/2006
Status: offline
Run some computer tuneup utilities, then reboot and try again. If that doesn't work, I think you will have to uninstall and reinstall the program.

(in reply to DD26)
Post #: 4
RE: Printmaster Gold 18 - 5/17/2013 8:13:30 PM   
wawawai

 

Posts: 4
Joined: 3/25/2013
Status: offline
quote:

Run some computer tuneup utilities, then reboot and try again.

The recommended procedure for performing a computer cleanup can be found here

http://forums.encoreusa.com/tm.asp?m=24103&mpage=1&key=帧

quote:

If that doesn't work, I think you will have to uninstall and reinstall the program.

If the computer cleanup does not fix the problem, there is one other thing you will want to try before resorting to an uninstall/reinstall.

If the problem is being caused by either a corrupt or an outdated video card driver, you should be able to solve the problem by clicking on the link below

http://forums.encoreusa.com/tm.asp?m=27150

then following the directions in that FAQ for updating your video card driver.

(in reply to ellengard)
Post #: 5
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