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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> PrintMaster 18.1

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PrintMaster 18.1 - 10/16/2014 10:22:14 AM    comima   Posts: 5 Joined: 10/4/2014 Status: offline Hello, Finally, and with a lot of troubles ( can not make a directory ...on one of my Windows 8.1 laptops but that is not a problem ) I installed PrintMaster 18.1 on my 2 Windows 8.1 laptops. The real problem is : I can't use any graphic " available online "...there is no download of the graphic Can someboby help me with this issue please ? Thanks. Post #: 1

RE: PrintMaster 18.1 - 10/16/2014 10:57:44 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline As of this second, I am also not getting the Available Online previews and nothing is downloading. I think they are doing server maintenance again. The last time I used PrintMaster 18.1, there were no problems. I would try it later in the day. (in reply to comima) Post #: 2

RE: PrintMaster 18.1 - 10/16/2014 11:15:32 AM    comima   Posts: 5 Joined: 10/4/2014 Status: offline Thank you for your raction ! I am already trying for 2 days now but I'll have some patience... ... (in reply to ellengard) Post #: 3

RE: PrintMaster 18.1 - 10/16/2014 11:33:37 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline Sometimes we do server maintenance for stability purposes but I don't see anything in my memo's that there is an outage. I'll check and report back. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to comima) Post #: 4

RE: PrintMaster 18.1 - 10/16/2014 11:39:36 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: ellengard As of this second, I am also not getting the Available Online previews and nothing is downloading. I think they are doing server maintenance again. The last time I used PrintMaster 18.1, there were no problems. I would try it later in the day. I've just gotten confirmation that the servers are indeed down. I don't have an ETA for restoration of these services but just wanted to confirm for the both of you so you don't think your crazy into thinking the machine on your end is the problem _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to ellengard) Post #: 5

RE: PrintMaster 18.1 - 10/16/2014 12:27:38 PM    comima   Posts: 5 Joined: 10/4/2014 Status: offline Thank you sir ! I am very happy to know I am not as crazy as I thought !!! By trying and trying again, I suppose I'll see when the problem is solved. Kind regards. (in reply to JasonC) Post #: 6

RE: PrintMaster 18.1 - 10/18/2014 12:37:10 AM    comima   Posts: 5 Joined: 10/4/2014 Status: offline Thanks a lot sir, the online graphics are back ! Have a nice weekend . (in reply to comima) Post #: 7

All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> PrintMaster 18.1

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