JasonC
Posts: 1692
Joined: 12/14/2005 From: Hayward, CA Status: offline
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Yeah Ellengard may be right. You could be running Windows 10 and it's not compatible. You may be able to get somewhere installing but it may fail during the install sooner or later If you want to open PS 22 or below projects, Encore still sells The Print Shop 23.1 for the purpose of working with your older projects. We still can help you get it working on Win 10 but be aware that Microsoft in the end will determine for how long older programs will still work.
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Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com
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