Hi, after using Encore Hoyle Casino Games '08 for about a year on Windows Vista it no longer will start up. It flashes the initial screen for 3 seconds then the screen goes black. A popup box then states that Windows is looking for a solution but it doesn't find a solution. It also does not state what the problem is. I unistalled the game and reinstalled it with the same results. I purchased and installed the 2010 version and it worked perfectly. I would like to resurrect my '08 version if possible. Please advise
The fact that Hoyle Casino Games 2008 worked for about a year, but does not do so now, would indicate that something on your computer has changed. One fairly common cause of software suddenly failing to start is a software update - such as an update for an Operating System. Unfortunately, however, some updates can cause the software to be made incompatible with the computer. And, in those cases, the only workable solution would be to identify and then uninstall the update.
Or, if you recently installed the Hoyle Casino 2008 patch but installed the wrong patch (there is one patch for the DVD version, one patch for downloads purchased from encore.com and one patch for downloads purchased from hoylegaming.com) that might have caused the problem. Or, if you have not yet downloaded and installed the appropriate patch, which can be found here
If you are not aware of any specific updates that were made to your Vista computer, it might be a good idea for you to perform a thorough uninstall of Hoyle Casino 2008, a computer cleanup (to make sure your computer is in tip-top shape), and a 'clean' reinstall, exactly as described below. Then, after the 'clean' reinstall, install the appropriate patch.
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