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To uninstall your SmartDownload products

 
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To uninstall your SmartDownload products - 9/30/2011 11:48:34 AM   
Tmclaren

 

Posts: 4
Joined: 9/30/2011
Status: offline
I have upgraded my cc to 12 deluxe.
Now smartdownload is going away is there some software on my PC that I can delete?
Thx!

< Message edited by Brandy redux -- 11/15/2011 6:17:42 PM >
Post #: 1
RE: To uninstall your SmartDownload products - 9/30/2011 12:15:36 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Hi Tmclaren,

To uninstall your SmartDownload products, you would do this:

a. Click 'Start'.

b. Click 'All Programs'.

c. Click 'Symantec Workspace Streaming'.

d. Click 'Streaming Agent'. The Symantec Workspace Streaming Agent will open.

e. Select the 'My Applications' tab. A list of all SmartDownload applications will appear with the title and the amount downloaded.

f. Select the application to uninstall.

g. Click 'Remove'. You will see the percent located under the Cached column reverse to zero then the program will disappear.

Then, to uninstall the Symantec client which controls the SmartDownload products, you would do this:

a. For Win98/ME, click 'Start', select 'Settings' then click 'Control Panel'. Double-click 'Add/Remove Programs'.
For WinXP and the 32-bit version of Win Vista, click 'Start', select 'Control Panel, then select 'Programs and Features'.

b. Locate 'Symantec Workspace Streaming Agent' in the list of installed applications, then click on it once to select it.

e. Click the option to remove the application.

Then, it might be a good idea to click on the link below

http://forums.encoreusa.com/tm.asp?m=24103

then follow the directions in that FAQ for performing a computer cleanup.

< Message edited by Brandy redux -- 11/15/2011 6:17:56 PM >


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(in reply to Tmclaren)
Post #: 2
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