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PS 3.0: Purchased from Walmart

 
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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> PS 3.0: Purchased from Walmart Page: [1]
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PS 3.0: Purchased from Walmart - 8/10/2012 8:27:47 PM   
Brandy redux


Posts: 2376
Joined: 2/7/2007
Status: offline
Problem

POSA - The setup encountered an error while attempting to connect to the activation server

Solution

During the installation of the program purchased from Wal-Mart, you are asked for a serial number. When you enter the serial number, an error message is displayed "the setup encountered an error while attempting to connect to the activation server".

An Internet connection is required to activate and use The Print Shop 3.0 purchased from Wal-Mart.

If you do not have an Internet connection, we recommend that you contact Wal-Mart for a refund.

If Wal-Mart will not give you a refund, you can find our returns policy at:

http://support.encore.com/customerservice/refunds.aspx

If you do have an internet connection and you are receiving this error, please click on the link below

http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2827

to the Online Support Request form, then include the following information in that form:

Internet Service Provider (i.e. AOL, MSN, Comcast, Hughes, Sbcglobal etc)

Internet connection type (i.e. cable, DSL, satellite, or dial up)

With additional information, we can better determine how to help resolve the issue you are experiencing.

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To contact me by email, please send your message to pine_97@yahoo.com
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