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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Printshop 3.0 Pro closing itself

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Printshop 3.0 Pro closing itself - 5/12/2013 8:21:32 PM    AussieKozzy   Posts: 8 Joined: 12/16/2012 Status: offline Hi there, I've got a customer who has bought PrintShop 3.0 Professional and is attempting to make some flyers, however every time she starts a new project, it prompts her to save her unfinished work. Regardless of whether she selects yes, or no, the prorgam then shuts down on her. Is there any fix for this? We've tried uninstalling it and the patch. Cheers, James Post #: 1

RE: Printshop 3.0 Pro closing itself - 5/12/2013 11:18:25 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline The patch is the fix for the crashing. You will need to submit a tech support ticket and explain that the program is still crashing even with the patch. I had the same problem and Encore took care of it for me right away. (in reply to AussieKozzy) Post #: 2

RE: Printshop 3.0 Pro closing itself - 5/13/2013 6:03:41 PM    AussieKozzy   Posts: 8 Joined: 12/16/2012 Status: offline How do I submit a ticket? (in reply to ellengard) Post #: 3

RE: Printshop 3.0 Pro closing itself - 5/13/2013 9:35:24 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline http://support.encore.com/technicalsupport/tech_support_frm.aspx?product_id=2827 (in reply to AussieKozzy) Post #: 4

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 3.0 >> Printshop 3.0 Pro closing itself

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