Encore Forums Encore Forums

Knowledgebase  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

Print Shop 21 Deluxe and Windows 8.1

 
Logged in as: Guest
  Printable Version
All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> Print Shop 21 Deluxe and Windows 8.1 Page: [1]
Login
Message << Older Topic   Newer Topic >>
Print Shop 21 Deluxe and Windows 8.1 - 11/19/2013 2:54:34 PM   
Proactive

 

Posts: 1
Joined: 11/19/2013
Status: offline
I just installed Windows 8.1 and it asked my to insert Print Shop 21 the install disk. I get an "Error Opening HKLM with ALL ACCESS- setting up the registry!" Is there a compatibility issue with 8.1? If so is there a fix?
Post #: 1
RE: Print Shop 21 Deluxe and Windows 8.1 - 11/19/2013 3:08:18 PM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Windows 8 is not a compatible OS to begin with , if you ran it on Windows 8 , you did so at your own risk.

This program is not compatible with Windows 8 nor will a fix be made available for this issue.

If it was working previously in Windows 8 before you upgrade to Windows 8.1 its because it tried to migrate the registry settings and Windows 8.1 is setup differently.

You can try removing the program from the control panel and then reinstalling it from your disk, but if you can't get it to work , my only option is to suggest to you, to purchase a compatible version of the program where Windows 8 is listed.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to Proactive)
Post #: 2
RE: Print Shop 21 Deluxe and Windows 8.1 - 11/19/2013 3:16:06 PM   
Kirsten

 

Posts: 24
Joined: 10/21/2013
Status: offline
Print Shop 21 works quite well for me on Windows 8.1.

The only thing that error is telling you is that the PDF driver which is installed with Print Shop 21 is not compatible with your Operating System. So, if you have no need to create a PDF file with Print Shop 21, you don't need a fix.

If you need to create PDF files with Print Shop 21, you might want to check out this FAQ

http://forums.encoreusa.com/tm.asp?m=40319

which describes how to work around problems which are experienced with Broderbund PDF drivers.

(in reply to Proactive)
Post #: 3
RE: Print Shop 21 Deluxe and Windows 8.1 - 11/19/2013 3:20:06 PM   
Kirsten

 

Posts: 24
Joined: 10/21/2013
Status: offline
For more information about installing Print Shop 21, check this link

http://forums.encoreusa.com/tm.asp?m=37936

where you will find that the PDF driver which is installed with Print Shop 21 is not compatible with the 64-bit version of Windows 7, either.

(in reply to Kirsten)
Post #: 4
Page:   [1]
All Forums >> [Product Forums] >> [Productivity Software] >> [The Print Shop 23.1 and older] >> PS General functionality >> Print Shop 21 Deluxe and Windows 8.1 Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Please Note: In order to post a message on the forums, you will need to become an Encore Forum Member. Click on the Register link on the top of this page and follow the instructions to become an Encore Forum Member.

If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.

Forum Software © ASPPlayground.NET Advanced Edition 2.4

0.044