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All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Printer settings and unable to change

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Printer settings and unable to change - 6/5/2016 10:47:43 AM    klesmiley1   Posts: 10 Joined: 5/22/2016 Status: offline I am trying to print a project and am getting the message in the attached image. I cannot find a way to change the settings within Print Shop 4.0. I did go to Printers and Devices in Control Panel and made sure my printer is the default printer. When I clicked on Print Alignment within Print Shop 4.0 it did send a test print to my printer successfully. Ok, I clicked "click here to upload" on this post and it said "successful" and also clicked "Embed picture in post" but it does not show in preview. So I tried to upload it again and it says "you can only upload 1 file per message." So the message is "Error - The Print Shop 4.0 Professional" "Settings to access printer 'Send To OneNote 2010' are not valid." Can you advise please? Thank you! Attachment (1) _____________________________ Kathy Post #: 1

RE: Printer settings and unable to change - 6/5/2016 5:58:50 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Check for the latest driver for your printer and install that. If you have the latest, it wouldn't hurt to re-install, just in case something like Windows updates messed up the driver. (in reply to klesmiley1) Post #: 2

RE: Printer settings and unable to change - 6/5/2016 9:56:32 PM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline I've seen this come up quite a few times. Unfortunately Print Shop 4.0 looks for printers that it can't access and when it's not able to it becomes a problem for the program. A workaround is to go under Devices and Printers and remove all the printers except for the one that is installed on your system. Afterward, it should print correctly. < Message edited by TMLFAN4LIFE -- 6/5/2016 9:57:07 PM > _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to klesmiley1) Post #: 3

All Forums >> [Product Forums] >> [Productivity Software] >> The Print Shop 4.0 >> Printer settings and unable to change

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