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cannot find a file

 
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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> cannot find a file Page: [1]
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cannot find a file - 3/27/2018 4:17:49 PM   
rebelron

 

Posts: 1
Joined: 3/23/2018
Status: offline
using printmaster 18.1 platinum, windows 7. Through the years I have created 6 half-fold card banquet programs. Now I cannot access them. I get "cannot find file, please verify path and filename". The path includes "printmaster projects", but that file folder is empty. I have always been able to access these files. Why can't I access them now? I have searched the C drive and cannot find them. While working on the most current one I seem to have lost them all.
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RE: cannot find a file - 3/27/2018 4:44:04 PM   
ellengard


Posts: 3051
Joined: 10/2/2006
Status: offline
They are not lost unless you deliberately deleted them which you haven't. Check the Documents folder. That is the default save location. You can also run a search for "*.hcr" files.

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(in reply to rebelron)
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RE: cannot find a file - 3/27/2018 11:07:21 PM   
TMLFAN4LIFE


Posts: 1518
Joined: 12/14/2005
From: Hayward, CA
Status: offline
Here is also how to import files from our knowledge base

http://support.encore.com/technicalsupport/kb.aspx?kb_id=1120&product_id=2644

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Jason Carver
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(in reply to ellengard)
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