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All Forums >> [Product Forums] >> [Productivity Software] >> [The PrintShop 5.0] >> The Print Shop 5.0 >> Can't start Printshop 5

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Can't start Printshop 5 - 8/23/2021 10:18:46 PM    nella   Posts: 1 Joined: 8/23/2021 Status: offline Bought this program several weeks ago at Office Depot and have never been able to use it. When I loaded it from CD it took me to a registration page but Windows would not load the graphic that is the registration page, I tried twice. When I try to start the program it asks for a serial number and it will not accept any of the numbers on the box, in the box or on the CD. I sent an email two weeks ago to their advertised support page asking for help and they have never answered. So I decided to try the alternate method described in the box, download from online. I went to Add//remove software in Windows and could not find Printshop on the list of installed programs, that did surprise me. I went to the download link and typed in the code on the form, I was advised that they would send an email with instructions on how to download the program. That was two days ago, no email. I am rather frustrated. Post #: 1

RE: Can't start Printshop 5 - 8/25/2021 12:26:50 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Maybe this will help. This is the article I found via the knowledgebase link above: https://encoresupport.freshdesk.com/support/solutions/articles/43000513397-how-do-i-activate-my-product-on-dvd-purchased-in-the-store- (in reply to nella) Post #: 2

All Forums >> [Product Forums] >> [Productivity Software] >> [The PrintShop 5.0] >> The Print Shop 5.0 >> Can't start Printshop 5

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