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All Forums >> [Product Forums] >> [Productivity Software] >> [The PrintShop 5.0] >> The Print Shop 5.0 >> Save as PDF Page: [1]
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Save as PDF - 2/9/2022 5:25:56 PM   
wnkburns

 

Posts: 9
Joined: 4/29/2019
Status: offline
Save as PDF no longer works. I can still accomplish the same thing by printing to a virtual printer that crates PDF files.

The error is Printer not activated, error code -30.
Post #: 1
RE: Save as PDF - 2/10/2022 7:35:31 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
Status: offline
What operating system are you using? And what kind of project are you designing? It should not have an impact on printing but some projects can possibly throw the PDF printer for a loop.

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to wnkburns)
Post #: 2
RE: Save as PDF - 2/10/2022 4:41:46 PM   
wnkburns

 

Posts: 9
Joined: 4/29/2019
Status: offline
I am using Windows 10. It does not seem to matter what type of project. I have tried several and they all failed.

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Post #: 3
RE: Save as PDF - 2/11/2022 8:25:24 AM   
JasonC

 

Posts: 1692
Joined: 12/14/2005
From: Hayward, CA
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I may be able to connect you to someone who can help in our Technical Support department. Can you verify the email address that you signed up with is a good one for us to reach you at?

_____________________________

Jason Carver
Encore Sales Department and Customer Service
www.encore.com
For Tech Support, visit http://support.encore.com

(in reply to wnkburns)
Post #: 4
RE: Save as PDF - 2/11/2022 6:58:57 PM   
wnkburns

 

Posts: 9
Joined: 4/29/2019
Status: offline
The email address is correct. As far as issues go this one is not the top one on my list. Rotated headlines not printing correctly would be number 1 and the help button no longer working would be number 2 (seems like that one would be a really easy fix).

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All Forums >> [Product Forums] >> [Productivity Software] >> [The PrintShop 5.0] >> The Print Shop 5.0 >> Save as PDF Page: [1]
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