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All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> printmaster platinim 16

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printmaster platinim 16 - 6/4/2014 10:46:21 PM    wayne garrison   Posts: 3 Joined: 6/4/2014 Status: offline Help please!!! I have had printmaster 16 for years and love it I have a lot of stuff to print out and an error poped up it says the application failed to intialize properly (0xc0000005) and it says to terminate the application I have uninstalled and reinstalled and it wont work HELP Post #: 1

RE: printmaster platinim 16 - 6/4/2014 10:49:20 PM    wayne garrison   Posts: 3 Joined: 6/4/2014 Status: offline help (in reply to wayne garrison) Post #: 2

RE: printmaster platinim 16 - 6/4/2014 11:00:13 PM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline What operating system are you running this on? Win XP? Win 7? (in reply to wayne garrison) Post #: 3

RE: printmaster platinim 16 - 6/5/2014 12:59:13 AM    wayne garrison   Posts: 3 Joined: 6/4/2014 Status: offline win xp (in reply to wayne garrison) Post #: 4

RE: printmaster platinim 16 - 6/5/2014 9:49:29 AM    ellengard Posts: 3253 Joined: 10/2/2006 Status: offline Here are instructions for a clean install of the program on XP: http://forums.encoreusa.com/tm.asp?m=23926 Unfortunately, Win XP is no longer supported by Microsoft so if the problem is with the operating system, I don't know where you can go for help. PM16 is not supported as it was discontinued many years ago. Other than the clean install information above, I have no other computer technical advice to give. Any technical advice offered here, you can try it at your own risk. This forum is for functionality advice (e.g. how to use the program to add shadows to graphics) not technical advice which affects your computer. (in reply to wayne garrison) Post #: 5

RE: printmaster platinim 16 - 6/5/2014 10:38:50 AM    JasonC   Posts: 1692 Joined: 12/14/2005 From: Hayward, CA Status: offline quote: ORIGINAL: wayne garrison Help please!!! I have had printmaster 16 for years and love it I have a lot of stuff to print out and an error poped up it says the application failed to intialize properly (0xc0000005) and it says to terminate the application I have uninstalled and reinstalled and it wont work HELP I did a Google Search for this error on Windows XP and there are many of end user results and resolutions for this problem. I would start by doing a Google Search for the error and researching all of the articles. _____________________________ Jason Carver Encore Sales Department and Customer Service www.encore.com For Tech Support, visit http://support.encore.com (in reply to wayne garrison) Post #: 6

All Forums >> [Product Forums] >> [Productivity Software] >> [PrintMaster 18.1 and older] >> PM General Functionality >> printmaster platinim 16

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